Office Genie’s Cookie Policy
Cookies are small text files stored on a user’s device. They hold data related to a website and can be accessed both by the web or the user’s device. Like most websites, we use cookies on Office Genie in order to fulfil a number of functions: Run the website effectively, improve and enhance the user experience, record user behaviour, and/or provide relevant advertising. Please note: we do not believe the cookies we use on Office Genie gather any personal data about our users.
You can read more about the cookies we use below and you can also use this page to opt out of any of the cookies we use on Office Genie. But please do be aware that if you disallow certain cookies, Office Genie will not work as intended.
NB: Sessions: When we refer to sessions we mean the time you spend on our site. A session ends when you close all tabs/browser windows featuring our site.
Use/type: Strictly necessary
These cookies are essential in order to enable you to move around the website and use its features. These cookies ensure that Office Genie functions correctly.
Provider: Cloudflare
Cookie name(s): __cfduid
Description: This cookie is used by CloudFlare content delivery network for whitelisting specific users from security restrictions. Read more at: cloudflare.com/cookie-policy
Expires: 1 year
Provider: Office Genie
Cookie name(s): PHPSESSID
Description: This is a general-purpose cookie used to store information about your visit (e.g. information you enter in our forms, your traffic source etc.).
Expires: End of each session
Provider: Office Genie
Cookie name(s): COOKIECONSENT
Description: This is used to show the ‘accept cookies’ message and remember if a user has accepted cookies previously.
Expires: 1 year
Use/type: Functionality
These cookies allow the website to remember choices you make such as your username, language or the region you are in. Generally those cookies allow Office Genie to provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be made anonymous and they cannot track your browsing activity on other websites.
You can control whether or not these cookies are used, but preventing them may mean we can't offer you some services, and will reduce the support we can offer you. It's also possible that preventing these cookies stops us remembering that you didn't want a specific service.
Provider: Chatra
Cookie name(s): galaxy-sticky
Description: We use Chatra to provide live chat services. This cookie guarantees that requests from the same person are sent to the same server. Read more at: chatra.io/privacy-policy/.
Expires: End of each session
Provider: Facebook
Cookie name(s): x-src
Description: This cookie powers the Facebook 'Like' button, so users can share Office Genie content on their profile. Read more at: addthis.com/privacy.
Expires: End of each session
Provider: Google
Cookie name(s): NID, ANID, HSID, SID, SSID, SIDCC, SAPISID, APISID, GAPS
Description: These cookies are stored on your computer in order to keep you connected to your Google account, and preferences for the next time you log in. While this session remains active Google will use these cookies to improve your experience based on these preferences. NID cookies specifically relate to pages featuring Google Maps. Read more at: google.com/policies/technologies/types.
Expires: Most cookies expire 10 years after your last visit to a page containing a Google Map, or when you clear your browser cookies. ANID/NID cookies expire after 6 months.
Provider: Google
Cookie name(s): DV
Description: This can be used to collect information on how you use our site, and/or tailor custom ads to your preferences. Read more at: google.com/policies/technologies/types.
Expires: 2 years
Provider: Google
Cookie name(s): OGP, OGPC
Description: These cookies are used to store user preferences and track usage when viewing a page containing a Google Map. Read more at: google.com/policies/technologies/types.
Expires: 2 years
Provider: Google
Cookie name(s): S
Description: This cookie is related to Google Calendar. We may use Google Calendar to show upcoming events. Read more at: google.com/policies/technologies/types.
Expires: End of each session
Provider: Google
Cookie name(s): SUPPORT_CONTENT
Description: Allows Google to validate your visit to Office Genie. Read more at: google.com/policies/technologies/types.
Expires: 30 minutes
Provider: Insites
Cookie name(s): CONSENT
Description: Cookie Consent is a JavaScript plugin for alerting users about the use of cookies on your website. Read more at: silktide.com/privacy-policy.
Expires: 30 minutes
Provider: Scorecard Research
Cookie name(s): UID, UIDR
Description: We use these cookies to enable you to leave comments on our blog and share content you read on Office Genie. They also provide third-party data about audience size. Read more at: scorecardresearch.com/privacy.aspx.
Expires: 3 years
Provider: Survicate
Cookie name(s): __svcid, svid, SERVERID
Description: Office Genie uses Survicate, a feedback tool. Survicate sets cookies in order to allow you to send us comments about your use of the website and compile reports for us on the user experience of the site. Read more at: survicate.com/wp-content/uploads/2015/10/Polityka-prywatnosci-ENG-1.pdf.
Expires: 2 years (SEVERID expires at the end of each session)
Provider: Twitter
Cookie name(s): lang, twitter_sess, personalization_id, guest_id, ct0
Description: These cookies are used as Twitter is integrated onto Office Genie. In addition to allowing you to share our content and view content from Twitter on our site, they recognise your language and profile (or anonymous user identifier if you do not have a profile). Read more at: help.twitter.com/en/rules-and-policies/twitter-cookies.
Expires: End of each session
Provider: YouTube (Google)
Cookie name(s): CheckConnectionTempCookie418
Description: We may embed videos from YouTube on Office Genie using YouTube's privacy-enhanced mode. This cookie is used by YouTube to check connection. Read more at: google.com/policies/technologies/types.
Expires: Immediately
Provider: YouTube (Google)
Cookie name(s): VISITOR_INFO1_LIVE
Description: We may embed videos from YouTube on Office Genie using YouTube's privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. Read specifically about this at YouTube's embedding videos information page: support.google.com/youtube/answer/171780?hl=en-GB. Also see: google.com/policies/technologies/types.
Expires: 8 Months
Use/type: Analytical/Performance
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often and if they get error messages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous.
To opt out of being tracked by Google Analytics across all websites visit tools.google.com/dlpage/gaoptout.
Provider: Bing
Cookie name(s): MUID, MUIDB
Description: This cookie is widely used by Microsoft as a unique user identifier. It can be set by embedded Microsoft scripts and used to sync across many different Microsoft domains, allowing user tracking. Read more at: privacy.microsoft.com/en-us/privacystatement#maincookiessimilartechnologiesmodule.
Expires: 1 year (1 year and 1 month for MUID)
Provider: Google
Cookie name(s): __utm* (__utma, __utmb, __utmc, __utmz, __utmt)
Description: Office Genie uses Google Analytics, a web analytics service provided by Google. Google Analytics sets cookies in order to evaluate your use of the website and compile reports for us on activity on the site. These cookies are used to store user preferences and track usage when viewing a page. Read more at: google.com/policies/technologies/types.
Expires: 2 years
Provider: Google
Cookie name(s): _ga, _gid, 1P_JAR
Description: These cookies are used by Google Analytics to store and update a unique value for each page visited. Read more at: google.com/policies/technologies/types.
Expires: 2 years (_gid cookies expire after one day)
Provider: Hotjar
Cookie name(s): _hjIncludedInSample
Description: We use a tool called Hotjar to help us understand how people are using Office Genie. This cookie is set to let Hotjar know whether that visitor is included in the sample of visitors they use to provide us with information about how people are using our site. Read more at: hotjar.com/privacy.
Expires: End of each session
Provider: Office Genie
Cookie name(s): GenieSessionRecorder
Description: This is a general-purpose cookie used by Office Genie to record a user’s traffic source.
Expires: 30 days
Use/type: Targeting/Advertising
These cookies allow third parties to identify what you might find interesting, allowing a more personalised and relevant selection of advertisements to be displayed when you browse the internet. They normally won't just be from us, but build an overall, but anonymous, picture of individuals' preferences based how they have browsed the internet, in order to deliver more relevant advertising. You may see interest-based advertising on our website, but also on third party websites using information collected about your browsing activity on our website.
Provider: Bing
Cookie name(s): SRCHD, SRCHHPGUSR, SRCHUID, SRCHUSR, _RwBf, MSCC
Description: We use Bing Ads to drive traffic to Office Genie. These cookies track user behaviour through the site and interactions with the Bing Maps API. Read more at: advertise.bingads.microsoft.com/en-us/resources/policies/remarketing-in-paid-search-policies.
Expires: End of each session (SRCHD, SRCHHPGUSR, SRCHUSR, _RwBf); 6 months (MSCC); when you clear your browser cookies (SRCHUID)
Provider: Bing
Cookie name(s): _uetsid
Description: This cookie connects data from the Bing advertising network with actions performed on the website. Read more at: advertise.bingads.microsoft.com/en-us/resources/policies/remarketing-in-paid-search-policies.
Expires: 30 minutes
Provider: Doubleclick
Cookie name(s): IDE
Description: Used by Google DoubleClick to register and report a user’s actions after viewing or clicking on an advert leading to Office Genie. Its aim is to measure the efficacy of an ad and/or to present targeted ads to the user. Read more at: google.com/policies/technologies/types.
Expires: 1 year
Provider: Doubleclick
Cookie name(s): test_cookie
Description: Used by Google DoubleClick advertising services to see if a user's web browser supports cookies. Read more at: google.com/policies/technologies/types.
Expires: End of each session
Provider: Doubleclick
Cookie name(s): DSID
Description: This cookie is used to retarget you with relevant online advertising. Read more at: google.com/policies/technologies/types.
Expires: 2 weeks
Provider: Doubleclick
Cookie name(s): _gads
Description: Google analytics is used to collect data about site usage – specifically, this cookie relates to sessions that came to the website via Google adverts. Read more at: google.com/policies/technologies/types.
Expires: 1 year
Provider: Doubleclick
Cookie name(s): _htsc
Description: Stores information about your visit and allows us to provide you with offers that are targeted at your individual interests. Read more at: google.com/policies/technologies/types.
Expires: 1 year
Provider: Facebook
Cookie name(s): fr
Description: This is an encrypted Facebook ID and Browser ID. Read more at: addthis.com/privacy
Expires: 3 months
Provider: Facebook
Cookie name(s): datr
Description: Facebook Conversion Tracking. This allows us to track those visitors who have been referred through a Facebook page, application or advertisement and then visited this website within a 30 day period. We will share information regarding your visit to our website with Facebook but this will not include any information specific to your application or other personal information. Facebook will use this information to monitor on our behalf the effectiveness of our advertising and applications. The information we share with Facebook will only be used in accordance with Facebook's data use policy. Facebook Conversion Tracking may also enable us and our partners to serve ads on and off Facebook. Read more at: addthis.com/privacy
Expires: 2 years
Provider: Facebook
Cookie name(s): locale
Description: This is Facebook’s cookie that identifies the user’s language and country so it can serve related content on its own platform. Read more at: addthis.com/privacy
Expires: 1 week
Provider: Facebook
Cookie name(s): lu
Description: This identifies whether or not a user is logged into Facebook. Read more at: addthis.com/privacy
Expires: 2 weeks
Provider: Genie Goals
Cookie name(s): clrncegclid, clrncepdg, clrnceppc, clrncepppc
Description: We use these cookies to track how visitors, who arrive at Office Genie via paid search, use the site. Read more at: geniegoals.co.uk/privacy-policy.
Expires: 30 days
Provider: Google
Cookie name(s): _dc_gtm*
Description: Used by DoubleClick to help identify visitors by either age, gender, or interests. Read more at: google.com/policies/technologies/types.
Expires: End of each session
Provider: Google
Cookie name(s): _gat_UA*
Description: This is associated with a plugin used to enable display advertising on Office Genie. The plugin sends a request to stats.g.doubleclick.net that is used to enable advertising features. The plugin creates a new cookie named _gat that has a one minute timeout. This cookie does not store any user information; it is just used to limit the number of requests that have to be made to doubleclick.net. Read more at: google.com/policies/technologies/types.
Expires: 1 minute
Provider: Youtube (Google)
Cookie name(s): PREF
Description: We may embed videos from YouTube on Office Genie. This cookie will use your user preferences and serve up custom adverts on YouTube videos. Read more at: google.com/policies/technologies/types.
Expires: 8 months
Provider: Youtube (Google)
Cookie name(s): YSC
Description: This is used by YouTube for storing user preferences, tracking view numbers for videos and other unspecified purposes. Read more at: google.com/policies/technologies/types.
Expires: 8 months
How to manage cookies
We invest many resources and put a lot of effort in ensuring that Office Genie advertisements and marketing communications are relevant to your interests and displayed in a non-intrusive way. We strongly believe that this is what digital marketing should represent: an unobtrusive way of presenting you with services that match your interests.
However, you should be the one in control of whether or not you would like to be served such cookies for the purposes described above, or disable such cookies at a later stage.
We have included links that will redirect you to our providers’ websites where you may opt-out from receiving advertisements or disable cookies. Browsers also provide help pages related to cookie management:
To find out more about cookies you may visit allaboutcookies.org.
Contact us
We would be happy to answer any questions or complaints you may have regarding the practices described in this policy. You can contact us at [email protected].
Last updated: May 2018